Day of Good Customer Service
The quality of customer service was so good today that I had to write about it before my laziness kicks in.
I booked tickets for a trip we are planning to go on. We wanted to leave friday late night. The flight we got leaves at 12:15 am. You get where I am going? Right, I booked it for Friday morning instead of Saturday morning. I called the airline company and they changed my flight to saturday morning without any extra charges. I couldn’t believe my ears when she said there won’t be any extra charge. The airline to applaud is ‘SunCountry Airlines’.
The other call was about car insurance. I got to talk to a real person within a few seconds. And they helped me with every single question I had. And the rates I got were awesome. So the insurance company to applaud today is ‘Ameriprise Auto Insurance’. We saved about $500 per year in auto insurance.
Kudos to both these companies. If somebody is thinking if these companies paid for this, they are absolutely wrong. If you think they lowered my rate because I mentioned that I would blog about them, they don’t even exist in a real world. I have never heard of such a thing happening and I did not do anything like that.
Such good customer service made my day!!!
